Policies

At Myo, we understand that scheduling conflicts sometimes arise. Please notify us as soon as possible if your schedule changes. Cancellations are permitted without penalty up to 2 hours before the scheduled start time (or 8pm the previous day for appointments before 12 noon.) Cancellations within the 2 hour period and no shows will be charged 50% of the non discounted service price.

Packages and group bookings require a 24 hour notice of cancellation. During certain holiday times, all bookings may be subject to a longer cancellation period.

We require a valid credit card number to reserve all appointments. If security concerns prevent you from sharing this information with us, you may securely prepay for your services or purchase a gift certificate on our website.

We accept walk-ins during business hours when available, but we typically require at least one hour’s notice to call in a therapist. We recommend making an appointment at least 48 hours in advance to ensure availability of the time, therapist, or modality you prefer.